Welcome to Muse Live in 360

For information on how to use the player and get the best viewing experience, please follow the instructions and troubleshooting tips below:

  • Explore and view by clicking & dragging inside the video viewer screen (left / right / up / down) using your cursor.
  • While watching a track, choose which camera you'd like to see from the map (with the cameras in red dots) on the bottom right hand side. You can keep changing cameras, to get the full 360 experience.
  • Use the + and - buttons underneath the viewer to zoom in and out.
  • Switch to full screen mode using the full screen button underneath the viewer. Use the same button or the escape button to exit the full screen mode.
  • Select a different song by using the buttons below the player.

TROUBLESHOOTING

The 360 footage uses Multiple Camera angles and High Res content of a high bitrate. This means that your computer and connection speed will have a direct effect on the quality of the viewing experience.
For best results:

  • Shut down all other open applications and browser tabs.
  • Use a broadband internet connection with download speeds of 4Mbps or more. Use a contemporary computer (Core 2 Duo (or equivalent) or newer).

MUSE 360 App Info

For information on how to use the MUSE 360 iPhone and iPad App and get the best viewing experience, please follow the instructions and troubleshooting tips below:

  • Begin by selecting the MUSE 360 button.
  • Select a song with a snippet available and watch the snippet by tapping on the song and selecting Watch the Snippet.
  • Explore the 360 view by tapping & dragging (left / right / up / down) on your screen (the snippets have a limited duration as a preview of the full song).
  • Pinch to zoom in and out.
  • Use the Matt, Chris, Dom, Center, Piano buttons in the playback menu to change cameras. If the menu is hidden, tap once to unhide it. You can keep changing cameras, to get the full 360 experience.
  • Tap the finger button in the playback menu to change to gyroscopic mode. Now swivel your device to look around
  • If you liked the song snippet and want to buy the full version of the song, tap on the song in the main menu and select Buy Song in the appearing menu. Now please confirm your purchase.
  • Once you have purchased a song it will begin downloading automatically. Please wait for the download to finish. You can see the progress of the download in the DOWNLOADS section of the main menu.
  • To erase a fully downloaded song swipe across it on the MUSE 360 menu and select delete.
  • If you have multiple devices or have erased the application, restore your purchases by tapping the Restore Purchases on the bottom of the MUSE 360 menu.

TROUBLESHOOTING

The MUSE 360 App uses Multiple Camera angles and High Res content of a high nitrate.
For best results:

  • If you are using an iPad1 or iPhone3GS shut down any apps running in the background . To do this double tap the home button. Tap and hold the app icon that appeared on the bottom left of your screen until the minus sign appears. Now close all the applications running in the background by tapping the minus sign for each App.
  • When downloading a purchased song make sure you are on a broadband WiFi connection.
  • For optimum download speeds use a broadband internet connection with a download speed of 3Mbps or more.

If you have any issues not resolved by the points above please contact support@mativision.com.